Collections and Receivables Management
Client A was a specialized third party credit card receivables collection agency and was able to grow to over $800 MM in their portfolio, with over 50 collectors located in a single site in a major metropolitan area of the US. Due to an outstanding customer service and aggressive sales efforts, they were able to steadily grow their receivables base over the last 3 years. They employed hosted collection agency software that allowed them to close their month-end books and produce client reporting in under 3 days. They were very profitable which enabled the owners to enjoy more free time. They were licensed almost nationwide and were able to serve most large financial institutions. Based on their great customer service they established a great reputation and low marketing….